7j772's Privacy Policy

1 Introduction

7j772 (referred to hereinafter as "we", "us", or "the platform") is committed to providing a safe and transparent online gaming experience for users in Bangladesh. This privacy policy ("Policy") describes how we collect, process, store, and protect your personal information when you use the 7j772.lat website.

By registering an account on our platform or using our services, you are considered to have consented to the terms described in this policy. This policy should be read together with our Terms & Conditions.

2 Information We Collect

To ensure a complete and secure experience at 7j772, we collect certain types of information. These are described in detail below:

2.1 Identity Information

• Full name and date of birth
• National ID card or passport number (for identity verification)
• Email address and mobile number
• Residential address

2.2 Financial Information

• Payment method details (bKash, Nagad, Rocket account details)
• Bank account information (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Gaming Activity Information

• Game history and betting activity
• Account balance and bonus usage details
• Login times and session duration
• VIP level and reward points records

2.4 Technical Information

• IP address and device information
• Browser type and operating system
• Cookies and usage data
• Referral source and page visit information

3 How We Collect Information

7j772 collects information through various methods. Each method is transparent and carried out based on your consent:

3.1 Information You Provide Directly

You provide information to us directly when you open an account on our platform, complete identity verification, make a deposit or withdrawal, or contact customer support.

3.2 Automatically Collected Information

Our servers and analytics tools automatically record certain technical information while you use the platform. This includes log files, cookies, and site analytics.

3.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may sometimes receive information from trusted third-party service providers.

4 Purpose of Using Information

7j772 uses the collected information only for the following legitimate purposes:

• Account Management: To create, verify, and manage your account.
• Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
• Identity Verification: To help prevent fraud and money laundering, and to comply with applicable regulations.
• Customer Support: To resolve your questions, complaints, or issues, particularly through our 24/7 live chat and email support.
• Platform Improvement: To analyze usage patterns in order to continually improve our services.
• Promotional Communications: To send you bonuses, offers, and updates with your consent.
• Responsible Gaming: To identify patterns of excessive gambling and provide relevant support.
• Security: To prevent unauthorized access and suspicious activity.

5 Data Storage & Security

7j772 places the highest importance on the security of your information. We apply industry-standard technical and organizational measures:

5.1 Technical Security

• SSL Encryption: All data transmitted between your browser and our servers is protected by SSL/TLS encryption technology.
• Data Encryption: Sensitive information that is stored is kept in an encrypted state.
• Firewall & Anti-Fraud Systems: Advanced technology is used to prevent unauthorized access and fraud.
• Regular Security Audits: The security of our systems is regularly tested and updated.

5.2 Retention Period

We retain your information for as long as your account remains active and as required to meet applicable legal obligations. Even after an account is closed, certain financial and transaction records may be maintained for a specified period in accordance with applicable regulations.

6 Sharing Information with Third Parties

7j772 does not sell your personal information or transfer it to any third party for commercial purposes. However, information may be shared in the following limited circumstances:

6.1 Service Providers

Certain trusted third parties required for operating our platform — such as payment processing services (bKash, Nagad, Rocket, and banking institutions), identity verification services, and technology infrastructure providers — may receive limited information. These entities operate under strict confidentiality agreements.

6.2 Legal Requirements

Disclosure of information may be required due to a court order, government directive, or applicable legal obligation. In such cases, we provide only the minimum necessary information.

6.3 Business Changes

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such cases, you will be notified in advance and the same standard of privacy protection will be maintained.

6.4 Game Software Providers

Game providers including Pragmatic Play, Evolution Gaming, and Spribe may receive certain technical data for the purpose of operating games, but personally identifiable information is not shared.

7 Cookies & Tracking Technologies

The 7j772.lat website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

7.1 Essential Cookies

These cookies are essential for the core functionality of the site. They are used for login sessions, security, and basic features.

7.2 Analytical Cookies

These cookies help us understand how users interact with the site, which helps us improve the quality of our services.

7.3 Cookie Controls

You can reject analytical cookies by changing your browser settings. Please note, however, that disabling essential cookies may affect some functionality of the site.

8 Your Rights & Controls

7j772 respects your rights regarding your information. You have the following rights:

8.1 Right to Access

You may request to view the information we hold about you.

8.2 Right to Correction

If any of your stored information is inaccurate, you may request that it be corrected.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Object to Processing

For marketing communications, you may withdraw your consent at any time.

8.5 How to Exercise Your Rights

To exercise any of the above rights, please contact us by email. We will respond to your request within a reasonable time.

9 Privacy of Minors

7j772's services are for persons aged 21 and above only. We do not knowingly collect any personal information from persons under the age of 21.

We follow an age verification process at the time of account registration. If we confirm that information from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

10 Policy Changes

7j772 reserves the right to update this privacy policy as needed. If any significant changes are made to the policy:

• The updated policy will be published on this page.
• A notification may be sent to your registered email address.
• The date of the change will be noted at the top of the policy.

Continued use of the platform after a policy update will be considered as your consent to the revised policy. We therefore recommend checking this page regularly.

11 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our dedicated privacy team is ready to address any of your queries.

Our customer support team provides assistance 24/7 in both Bengali and English. You can get an immediate response via live chat, or contact us by email for more detailed matters.

Visit our Responsible Gaming page to learn more about gambling-related support.